Shipping Policy

Wildhiker Shipping Policy

We do our best to ensure that your order reaches you quickly and safely. Please read the details below for our shipping terms.

1. Processing Time

  • Orders are typically processed within 1–3 business days (Monday–Friday).

  • You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Time & Regions

  • United States (continental): 3–7 business days

  • Alaska, Hawaii, Puerto Rico, remote U.S. regions: 7–12 business days

  • International orders: Delivery times vary depending on destination and customs clearance. Please allow extra time for remote locations.

⚠️ Note: Delivery times are estimates. Weather, carrier delays, or customs procedures may occasionally cause longer transit times.

3. Combined Orders

  • If you place multiple orders within 48 hours, we may combine them into one shipment for efficiency.

4. Address Accuracy

  • Please make sure your shipping address is complete and accurate when placing your order.

  • We are not responsible for undeliverable packages due to missing, incomplete, or incorrect destination information.

5. Taxes and Customs Duties

  • All prices are listed in USD, inclusive of taxes but excluding customs duties.

  • International orders may be subject to import duties, customs fees, or taxes, which are the buyer’s responsibility.

  • We cannot estimate these charges in advance—please check with your local customs office for details.

  • We cannot be held responsible for any delays or costs caused by customs clearance.

Contact

For shipping questions, please check our FAQ page or contact us at yishuw@funtown.cn. We will respond within 24–48 hours.